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About Free PBX

Free PBX is an initiative by Aavaz to help SME’s scale their business to the heights they dream of. The objective behind free PBX is to make every single business out there technology friendly.

General

General features are something people don’t take seriously but with Aavaz you don’t have to worry about such things as Aavaz is always concerned about even the tiniest of factors that can help our customers grow.

dial

Dial by directory

rounded-headphones

Music on Hold

verified

Standard SIP support. No proprietary lock in!

language

Support Multiple Language

gear

Preset configurations with telecom provider

speaker

Conference Rooms

Ease of Use

Customer comfort is what Aavaz thrive for. Our tools and softwares are easy to use and install. You can easily configure and set up everything from the place of your comfort in just a few clicks.

website

Web based administration

gear

Simple configuration

process

Super intuitive to accomplish most tasks

voicemail

User can manage their own extensions and voicemail

Administrative /Call Center / Training

Administering the team is one of the most crucial tasks for any company. A member in the wrong direction is the task ruined. Aavaz makes sure that you don’t have to face such extremities with your work and you’re able to administer your team perfectly

avatar

Agent monitoring

ear

Listen

merge

Barge in

secret

Whisper

call

Call Recording

Inbound

Managing inbound calls is the most crucial part of any call center as it defines how your customer perceives you. Aavaz let’s you handle your inbound calls efficiently by providing a list of features to ease your process and to run the function smoothly

phone-call

IVR Auto-attendant

settings

Skills based routing

call

Call recording

voice-message

Centralized Voicemail for Queues

user

Individual Voicemail for Users

call-forwarding

Call forwarding on queues

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Call forwarding for users – Follow me

working-time

Office hours

queue

Queuing with Round Robin, Ring All and Overflow

Outbound

Getting business is not an easy task but with Aavaz’s easy to use and handle outbound calling system it’s easier to manage calls and spam score of your telephony system as aavaz lets you maintain your caller id so that it doesn’t look spammy or filtered.

merge

Least Cost Routing

start-call

Maintain Caller ID

Call Controls

On-call demand is something a business just can foresee but it’s important to be prepared. Aavaz gives you the advantage of being able to serve your customer better with its easy to use and unmatchable call control options.

phone-call

Hold

transfer

Attended Transfer

hide

Blind Transfer

speaker

Conference

mute

Mute

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